Privacy Policy
Last updated: January 1, 2026
1. Introduction
HigherScore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile application, and website.
By using HigherScore, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Account information (phone number, email address)
- Profile information (name, preferences)
- Transaction data (points earned, rewards redeemed)
- Communications (support requests, feedback)
2.2 Information Collected Automatically
- Device information (device type, operating system)
- Usage data (pages visited, features used)
- Location data (with your permission)
- Log data (IP address, access times)
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain the HigherScore platform
- Process transactions and manage loyalty programs
- Send notifications about rewards and program updates
- Improve our services and develop new features
- Comply with legal obligations
- Prevent fraud and ensure platform security
4. Information Sharing
We may share your information with:
- Participating Brands: We share relevant transaction data with brands whose loyalty programs you join
- Service Providers: Third parties who help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Disable location tracking through your device settings
To exercise these rights, contact us at privacy@higherscore.app.
7. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected and how it is used
- Right to delete personal information
- Right to opt out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
9. Children's Privacy
HigherScore is not intended for individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21. If we learn we have collected such information, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
HigherScore
Email: privacy@higherscore.app